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For Davao City buyers:

  • We only allow pick-ups on our store. We don't have items displayed there. So you have to order here first before you can claim your order/s.

  • Orders will be delivered 2 days after you place your order.

  • We will send you a picture of your order before dropping it off to the store for you to be notified that your order is now ready for pick-up.

  • Once your order is ready for pick-up, we will send you a message via e-mail.

  • To claim your order, just mention your name to our store clerk. 

  • You can pay your order upon pick-up.

  • You have 7 days to pick-up your order. 

  • Returning/Exchanging of item is not allowed.

  • Please do note that there will be an additional 0.01% tax on your order total upon your check-out.

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For Shipping Orders:

  • Our standard shipping rate is Php 90, this fee applies nationwide.

  • We ship orders every Monday-Wednesday-Friday.

  • Your waybills/tracking codes will be sent 2 days after we ship your parcel, so please wait for our message.

  • We will send you a picture of your order on your e-mail account before shipping for you to be notified that we already shipped your parcel. 

  • Please take note that we do not have a hold on our courier's operations. For shipping concerns, please contact the J&T Express customer service hotlines.

  • For lost or damaged parcels, J&T Express will be held liable, and they will be the ones to give you refund for your order.

  • We do not allow returning or exchanging of items, we always make sure that your item is in good quality before shipping them. 

  • Please do note that there will be an additional 3% tax on your order total upon your check-out if you're from outside Davao Region.

  • Orders from Davao Region will have an additional tax of 0.01% on their order total, upon check-out.

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